As Air Senegal resumes its providers within the area, the airline locations an emphasis on automation and related data in actual time.
Recognizing that innovation is the important thing to the success of a recovering aviation trade, Senegalese flag provider Air Senegal has partnered with Amadeus to implement Altéa Suite, together with the entire Passenger Service System (PSS).
As Air Senegal resumes its providers within the area, the airline locations an emphasis on automation and related data in actual time. The Amadeus Altéa Passenger Service System (PSS) delivers these parts by means of complete reserving, stock and departure management capabilities. It additionally permits the airline to assist vacationers all through their journey by offering customized alerts in actual time to tell about flight adjustments, providers or customized affords. The system helps airways customise providers for passengers and affords sooner and simpler check-in procedures.
Within the occasion of a disruption, the Altéa PSS will enable Air Senegal to rearrange passengers in a matter of minutes. If a final minute plane change happens, the airline will have the ability to instantly and robotically re-seat passengers and modify the load and stability of the load. By configuring and reconfiguring automated end-to-end plane, the airline will keep away from pricey guide involvement, which is time and useful resource intensive.
Air Senegal was in a state of speedy international enlargement when the pandemic struck. Regardless of the pandemic, the airline nonetheless plans so as to add two European locations to its rising portfolio, in addition to flights to varied locations in Africa. It additionally not too long ago invested in a contemporary fleet with eight Airbus A220-300 orders on the Dubai Air Present in 2019.
Mamadou Ba, Govt Director of Help and Efficiency Providers at Air Senegal, says: “As one of many quickest rising airways in Africa, at Air Senegal, we goal to change into the West African air transport chief by counting on our regional heart. We attempt for buyer satisfaction and operational excellence, and we consider that our partnership with Amadeus will allow us to emerge stronger from the COVID-19 disaster. “
Maher Koubaa, Govt Vice President of Airways Center East, Turkey and Africa at Amadeus, provides: “We’re happy to companion with Air Senegal on its highway to restoration. It’s encouraging to see such an progressive airline being proactive in adapting and planning for the longer term. Everybody at Amadeus appears to be like ahead to working hand in hand with the operator to use the facility of our know-how as we work to show challenges into alternatives. ”