After the information broke Tuesday morning that Marriott Worldwide President and CEO Arne Sorenson had handed away after his struggle with most cancers, members of the hospitality trade and past acquired condolences and tributes. Sorenson was the corporate’s third CEO and the one one with out the Marriott final title.
His affect prolonged past the hospitality sphere, and Marriott has acquired a protracted checklist of awards and accolades beneath his management, together with current honors for being not solely top-of-the-line employers on the planet, but additionally for being a high employer. for ladies, dad and mom, range, incapacity inclusion, LGBT equality, Millennials, current graduates and employees over 50 years of age, amongst different teams. In 2019, Sorenson was named CEO of the Yr by Chief Government Journal, and was named to Forbes’ ‘America’s Most Revolutionary Leaders’ and Barron’s’ World’s Greatest CEOs’ lists.
“Arne was a visionary chief pushed by a ardour for his individuals, the thousands and thousands of associates around the globe who labored for and with him, and a need to unfold a love of journey,” wrote Chip Rogers, President and CEO of the American Resort & Lodging Affiliation, on LinkedIn. “He was an icon in our trade, devoted to enhancing the lodging expertise for the company we serve and the individuals who serve them. Arne’s battle with most cancers embodied the qualities that made him such an distinctive human being: countless optimism. , perseverance and servant management. His contact within the hospitality trade will probably be felt for generations. “
“This can be a big loss … Arne all the time provided a imaginative and prescient that prolonged effectively past the lodging sector that he so expertly represented,” mentioned US Journey Affiliation President and CEO Roger Dow. “To me, Arne was greater than an expert colleague with whom I shared a particular bond with Marriott, he was an ally, a trusted pal, and a accomplice. He additionally lent his appreciable skills to US Journey, notably as chairman of our roundtable on CEOs … however in lots of different methods as effectively. I’ll miss him terribly. “
“I’m deeply saddened by the heartbreaking information of the passing of Arne Sorenson,” wrote Hilton Worldwide President and CEO Christopher Nassetta on LinkedIn. “He was an extremely revered man, a frontrunner in hospitality, and a faithful husband, father and pal. It has been a real honor to work alongside him on behalf of our nice trade for thus a few years, and I’ll miss him and the friendship that we now have. constructed “.
“Arne was an ideal accomplice, all the time a caring and type pal, and I’ll miss him very a lot,” wrote Hyatt Accommodations Corp. President and CEO Mark Hoplamazian on LinkedIn. “The complete Hyatt household sends its deepest condolences to all of our fellow hoteliers at Marriott.”
“When [Arne] he spoke, individuals wished to hear, and when he led, individuals adopted, “wrote IHG Accommodations & Resorts CEO Keith Barr on LinkedIn.” That is the mark of an ideal chief, and his legacy at Marriott speaks for itself, not simply in how he persistently raised the bar to develop the corporate, but additionally in the way in which he championed progress on vital social and environmental points and represented to our trade with such grace in the most effective of instances and in essentially the most difficult instances. “
“I used to be extraordinarily saddened to be taught of Arne’s passing right now,” Accor President and CEO Sébastien Bazin wrote in an announcement to BTN. “He was somebody I admired and revered on many ranges – a real chief and visionary. His enterprise acumen was second to none, however past that, he was a remarkably empathetic man who cared deeply about our trade and the individuals inside it.”
“Arne Sorenson was an incredible man,” Tammy Routh, Marriott’s senior vice chairman of worldwide gross sales, wrote to BTN in an e mail. “I discovered so much over the various years of observing his management brilliance, which was a mixture of imaginative and prescient, character, inclusion, and treating every particular person he met with dignity. We’ll miss him a lot; his Marriott household is dedicated to persevering with his super legacy.” .
“The world misplaced a vibrant gentle along with his passing,” wrote Marriott director of group gross sales Ken Oehlers on LinkedIn. “He propelled our firm to increased ranges of human being. He promoted larger range in our firm, he advocated for working moms and the underrepresented to have a spot on the desk. He propelled the corporate towards the social points that have an effect on our time and He met the heavy burdens of Covid-19 with compassion and calm. It can’t be overstated how fantastic Mr. Sorenson was and the real goodness he embraced on the planet. He will probably be missed and lamented by all. “
“Arne was an unimaginable chief who led from his true north, placing his Marriott workforce first,” writes American Airways Chief Buyer Officer Alison Taylor on LinkedIn. Taylor was Starwood’s govt vice chairman of worldwide gross sales on the time of the Marriott acquisition. “Over the previous 12 months particularly, he confirmed calm power, willpower and confidence in powerful instances, whereas exhibiting how a lot he cared about his workforce and his shoppers. Every of my interactions with Arne confirmed why he was so cherished. and admired. true chief servant and gentleman. My coronary heart goes out to the whole workforce at Marriott. “
BTN named Sorenson 5 instances in a row on its annual Most Influential checklist: in 2014 for the corporate’s acquisition of Protea Hospitality Group, considerably increasing Marriott’s presence in Africa; in 2015 to amaze the world with the announcement of the mega acquisition of Starwood Accommodations & Resorts for $ 13 billion; in 2016 for the acquisition of Delta Accommodations and Marriott’s success in a bidding warfare for Starwood, setting it as much as turn out to be the world’s largest lodge firm; in 2017 for altering Marriott’s cancellation coverage from 24 hours to 48 hours, establishing a domino impact with Hilton and InterContinental Accommodations Group altering their insurance policies shortly thereafter; and in 2018 to chop assembly commissions from 10% to 7%, once more with different giant lodge chains following them.
In 2018, Sorenson additionally merged the Marriott Rewards, Starwood Most well-liked Visitor and The Ritz-Carlton Rewards applications right into a single loyalty account, bringing the membership to roughly $ 120 million. The corporate renamed this system and launched Marriott Bonvoy in February 2019, and Sorenson had a imaginative and prescient to name this system the “most essential model of Marriott … as a result of that is what ties our relationship with our shoppers throughout the portfolio. “he mentioned throughout a 2019 earnings report name. At the moment, Bonvoy has greater than 140 million members, based on the corporate.