Simply weeks earlier than his demise on Monday on the age of 62, Marriott Worldwide CEO Arne Sorenson spoke at an ALIS Winter Replace digital convention occasion on January 25.
Sorenson touched on his outlook for post-pandemic restoration, the significance of reopening faculties and places of work, and the divided political panorama in the USA, amongst many different subjects.
Responding to questions from Lodge Information Now editorial director Stephanie Ricca, Sorenson expressed some cautious optimism in regards to the timing of the journey rebound.
“In some respects, we all know that the tides are turning or will change, as a consequence of vaccines on the horizon,” he stated. “However we’re nonetheless, in lots of respects, within the eye of the storm. We do not know if [recovery starts] inside a few months or inside six months. “
When requested how the pandemic had modified him as a frontrunner, Sorenson stated he had discovered two essential classes in the course of the disaster.
“I am nonetheless a piece in progress, and I hope will probably be till the day I go away,” he advised the occasion viewers. “One of many issues I discovered this 12 months is a reminder of one thing that I’ve been studying all my life, which is the important must delegate.
“The second lesson, I might say, has to do with transparency, notably in a tough atmosphere. It’s a must to share together with your staff world wide, what are you pondering? Why are you making the selections? Why what are the suitable selections to be made? And make sure to clarify your self in a approach that makes individuals know that you’re interested by them even whereas making the powerful selections. ”