An ongoing outage is stopping Amazon Kindle customers from downloading each new and beforehand bought books to their e-readers. In accordance with moderators responding to customers reporting the problem on Amazon's assist boards, the corporate is conscious of the problem and is “presently working to resolve it.” Making an attempt different troubleshooting steps like resetting the system didn’t repair the problems, so customers could have to attend on this for now.
A superb e-Reader reported the problem on Wednesday, citing a response from Amazon assist that mentioned it was the results of “server points” and that “it could be at the very least 48 hours earlier than ebooks begin downloading once more, but it surely may take longer.” .
The Verge has reached out to Amazon for particulars, and we'll replace this submit if we be taught extra.
Customers on Reddit are sharing comparable points with their Kindles, and on Amazon's assist boards, there are a number of experiences that Kindles can solely obtain the title and canopy of books earlier than the progress bar will get caught at 1%. The outage additionally seems to have an effect on books that customers attempt to obtain from Overdrive to their Kindle units utilizing Libby. Nevertheless, downloading books within the Amazon Kindle apps for iOS and Android is just not affected.
This newest version comes every week after a number of Kindle customers on Reddit reported an issue with Amazon's “Ship to Kindle” characteristic, which permits e-books and paperwork to be side-loaded onto e-readers with out having to attach them to a pc. Some customers obtained error messages telling them their recordsdata “couldn’t be delivered attributable to a service error,” whereas different customers within the thread had been nonetheless seeing issues with the service earlier this week.