Passengers complained that they’d no assist or meals.
New Delhi:
Indian passengers flying from Mumbai to Manchester who’ve been caught at Kuwait airport for 13 hours have complained of significant issues, together with not receiving “meals or assist”.
A chaotic video has emerged on social media exhibiting Gulf Air passengers arguing with airport authorities.
In a tweet, it was alleged that passengers have been harassed and that the airline allegedly solely accommodated vacationers from the European Union, the UK and the US.
Passengers stated their flight made a U-turn earlier than touchdown in Kuwait. They stated the announcement of the flight diversion got here 20 minutes earlier than touchdown, and even alleged that one of many engines had caught hearth.
Gulf Air has not but commented on the matter.
Arzoo Singh, a passenger, informed NDTV that they requested for not less than entry to the lounge, however the airport authorities didn’t reply.
“It's been greater than 13 hours. There are about 60 passengers. We requested for entry to the VIP lounge if attainable, they didn't reply to us. They’ve been telling us for the reason that morning, each three hours, that we might return dwelling,” Mrs Singh informed NDTV, surrounded by passengers who’ve been sitting within the terminal for greater than half a day.