Nationwide Healthcare Group has upgraded its human assets system with a cloud-based platform that drives employees mobility and data-driven resolution making.
WHAT IT IS ABOUT
By the iConnect@NHG undertaking, the healthcare group underwent a modernization of its human assets system to deal with the altering wants of its 20,000 workers serving 1.5 million individuals in central and northern Singapore.
On the middle of your modernized HR system is the SAP HR platform. Built-in with SAP's cloud-based predictive analytics and enterprise intelligence software program service, the platform offers visibility into real-time workforce knowledge, serving to to tell expertise administration and workforce planning choices. the workforce.
NHG can now additionally handle employees efficiency, engagement and wellbeing by accessing complete and optimized workforce knowledge, together with sentiment evaluation.
Moreover, NHG carried out an SAP low-code instrument, a primary amongst public well being clusters, that provides workers easy accessibility to personalised duties, insurance policies, and workspaces.
The primary part of the undertaking, which started in January final 12 months, launched modules together with Central, Time Administration, Recruitment, Onboarding, Studying and Growth, and Efficiency and Objective Administration. The second part, which started greater than a 12 months in the past in November, carried out superior options akin to Succession Administration and Compensation Planning.
WHY IT MATTERS
For its HR modernization, NHG took a data-driven, mobile-first method. “We wanted a system that would improve mobility, enhance knowledge accuracy and help steady studying, all whereas being accessible to workers on the go,” defined Khoo Swee Lan, chief human assets officer at NHG.
NHG noticed from the primary month of implementation that round 90% of employees, or 19,000, simply used its new worker cellular app. Greater than 95% additionally logged into the HR platform and accomplished greater than 25,000 workflows.
Along with bettering worker engagement and lowering administrative duties, these early findings additionally point out that entry to knowledge permits employees to make proactive choices..
THE BIGGEST TREND
Synapxe, Singapore's nationwide well being know-how company, has just lately launched a typical analytics platform for the general public well being system. Cloud internet hosting HEALIX (Well being Empowerment via Superior Studying & Clever eXchange) consolidates the present knowledge infrastructures of particular person hospitals and healthcare services. It additionally offers entry to cloud-native instruments for growing AI fashions, which Synapxe has been selling within the trade.
Enabling data-driven choices is what additionally led NHG to supply its group care companions with entry to a well being program administration platform. He The NHG Cares Companions portal permits these group companions to watch demand for care by monitoring registration and attendance and real-time updates, in addition to having access to anonymized inhabitants well being knowledge to design packages tailor-made to communities.