To our clients, buyers and workers who’ve at all times liked Samsung Electronics,
Right now, we, the administration of Samsung Electronics, want to apologize to you.
The efficiency that fell wanting market expectations raised considerations concerning the firm's basic technological competitiveness and future. Many individuals are speaking concerning the Samsung disaster. All this accountability rests with us, who run the enterprise.
Expensive clients, buyers and workers,
Samsung has a historical past of challenges, improvements and overcoming that has at all times turned crises into alternatives. We will definitely flip the dire state of affairs we’re at present going through into a possibility for a leap ahead. Our management will take the lead in overcoming the disaster. Above all, we are going to restore the basic competitiveness of know-how. Expertise and high quality are our lifeblood. It’s the delight of Samsung Electronics that we will by no means compromise on. Slightly than short-term options, we are going to guarantee basic competitiveness.
As well as, I imagine that solely new applied sciences that don’t exist on the planet and excellent high quality competitiveness are the one methods for Samsung Electronics to come back again.
Second, we are going to put together extra completely for the longer term. We’ll reignite our distinctive ardour to fearlessly pioneer the longer term and persist with our targets to the tip and obtain them. We’ll re-arm ourselves with a defiant spirit to run in the direction of the next objective slightly than a defensive mindset to guard what we now have.
Third, we are going to re-examine our organizational tradition and dealing strategies and repair what must be mounted instantly. We’ll rebuild our conventional organizational tradition of belief and communication. If we discover an issue within the subject, we are going to expose it and have a heated dialogue to enhance it. Specifically, we are going to actively talk with buyers each time we now have the chance.
Expensive clients, buyers and workers,
I’m assured that if we problem ourselves fiercely, we will absolutely flip the present disaster into a brand new alternative. I ask on your assist and encouragement for Samsung Electronics to as soon as once more show its energy.
Thanks.
Vice President of Samsung Electronics DS Division Jun Younger-hyun