London (CNN) — British Airways suffered a technical failure for just a few hours on Monday, which appeared to trigger some delays and disruptions to its flights throughout Europe.
After studies emerged on social media of flight delays and the flag provider's web site was down for greater than an hour, a British Airways spokesperson stated the airline skilled a “technical challenge affecting a few of our methods” which induced delays.
“Our groups labored laborious to resolve a difficulty we skilled for a short while this afternoon. “We have now apologized to clients for the delays to their flights and ensured they had been capable of attain their locations as deliberate,” a British Airways spokesperson stated in an announcement.
Heathrow Airport, which is the airline's principal base in London, additionally stated the technical challenge affecting British Airways had been resolved and it was working to assist affected British Airways passengers.
“The technical drawback affecting British Airways has now been resolved. “Our groups stay accessible to assist British Airways get passengers on their means as shortly as doable,” a Heathrow airport spokesperson instructed CNN.
A spokesman for London Gatwick airport stated British Airways “had a short-term challenge” however there was no disruption.
The airline, owned by Worldwide Airways Group, has beforehand skilled technical issues that induced flight delays and cancellations. In 2019, British Airways canceled greater than 100 flights after the airline's laptop methods failed.
The 2019 cancellations affected hundreds of vacationers utilizing London's Heathrow and Gatwick airports after the check-in and flight begin methods suffered a partial failure. One other 300 flights suffered delays of as much as an hour, based on the airline's web site on the time.
This story has been up to date with further info.
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