Jet2 holidays and flights have been canceled till March 25. The transfer got here amid “fixed uncertainty and journey restrictions attributable to the COVID-19 pandemic,” the favored tour operator stated. That is an prolonged date on the corporate’s earlier flight and trip suspensions.
Jet2 will cancel all affected reservations and supply refunds to clients.
Those that will probably be touring after March 25 will probably be contacted in due time.
“Because of the present uncertainty and journey restrictions attributable to the COVID-19 pandemic, we have now made the choice to increase the suspension of flights and holidays to and together with March 25, 2021,” Jet2 stated in an announcement Tuesday.
“When clients who haven’t but traveled are affected by a change to this system, our method to offering quick and hassle-free refunds has been extensively praised, and we’ll mechanically cancel affected reservations with a full refund.”
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Jet2 continued: “For the reason that starting of the pandemic, we have now all the time revered that clients obtain their cash if we don’t present their flight or trip.
“We all know that clients will bear in mind this method, and the best way we have now cared for them will play an vital function in our long-term technique to proceed to develop efficiently and develop into the UK’s main and greatest leisure journey enterprise.”
The operator added: “For patrons who will probably be touring from March 26 onwards, we’ll present additional updates nearer in time, as acceptable.”
Jet2 continues to supply future trip offers, with summer time 2021 offers presently accessible.
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“There’s nice demand for our award-winning flights and holidays and with all kinds of in style locations accessible throughout our community of ten UK bases, clients can reap the benefits of incredible offers for Summer time 21, Winter 21/22 and Summer time 22. ”Stated the tour operator.
“Our purchasers work arduous and save lots for his or her trip, and we’re so excited to take them on trip once more.”
“We wish to thank our valued clients for his or her persistence and understanding.”
In current information from Jet2, the corporate introduced this week that it’s going to start flights and holidays to Lisbon in Portugal beginning in September.
Providers will function to the brand new vacation spot from Manchester and Birmingham airports.
“From September three to October 29, the corporate will function Monday and Friday companies from Manchester Airport,” Jet2 stated.
“From September 30 to October 28, Thursday and Sunday companies will function from Birmingham Airport.”
In additional constructive information, Jet2 has been discovered to be doing effectively in returning refunds to clients.
The brand new refund satisfaction survey from the patron web site Which? It was revealed right this moment that Jet2 earned a satisfaction rating of 76 p.c.
Eight out of 10 passengers instructed Which? obtained their refund inside 28 days, and one in three stated they obtained it throughout the statutory seven days. None reported having waited greater than three months.
“Whereas the airline didn’t all the time proactively inform clients of their proper to a money refund, however as a substitute inspired them to rebook for one more date, clients instructed us that it processed refunds with out objection when requested,” stated Which?
“Jet2 was additionally the one airline within the survey to be named Which? Beneficial supplier “.
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