Northern Well being, a healthcare supplier serving the northern area of Melbourne, has engaged digital well being agency The Clinician to develop its new affected person registration and consumption platform.
The newly constructed digital platform replaces the supplier’s growing older consumption expertise as a part of the statewide growth of its Victoria Digital Emergency Division (VVED).
WHAT ARE YOU DOING
Based on a press launch, The Clinician’s ZEDOC digital well being platform has been set as much as simplify scientific follow-up and digital affected person consumption processes at VVED.
It has a digital registration type appropriate with 22 languages; SMS verification; automated scientific follow-up; and a streamlined integration with the telehealth service from HealthDirect, Australia’s public well being info service.
Launched in April this 12 months, the platform permits sufferers to register and full a well being evaluation on-line via their gadgets, permitting them to hunt non-urgent medical care. Employees may instantly entry admission reviews to triage and observe up on sufferers through video name.
BECAUSE IT IS IMPORTANT
The physician-configured ZEDOC platform helps to handle elevated affected person circulate on the expanded VVED, which now sees 250 sufferers a day versus about 50-60 earlier than.
Along with the launch of a brand new affected person registration platform, a patient-informed expertise measurement answer from The Clinician has additionally been added at Northern Well being.
Integrations with present well being info methods are additionally being deliberate as a part of the 2 organizations’ ongoing partnership. The well being care supplier can be contemplating leveraging The Clinician’s cloud-based platform to assist its outpatient and different skilled well being care providers throughout its community.
THE BIGGEST TREND
Final 12 months, Victoria’s healthcare suppliers Cabrini Well being and The Alfred additionally started utilizing the ZEDOC platform to automate their assortment and evaluation of colorectal most cancers affected person well being knowledge.
Outdoors of Australia, The Clinician’s well being platform can be getting used around the globe. Singapore public well being system. The corporate partnered with the nation’s well being expertise company Built-in Well being Info Techniques for a number of ZEDOC integrations with the general public well being system’s present HIS.