A dry cleansing enterprise in Madison County abruptly closed, leaving prospects with out entry to their garments for practically two months.
WAAY 31 came upon about this case after a viewer emailed the newsroom.
Payton Alongi is upset, saying her grandparents, who’ve used Sneed’s companies for over 20 years, are harm and confused.
She stated they don’t seem to be precisely certain why the enterprise they’ve relied on for thus lengthy would depart them with out clarification.
Sadly, Alongi’s grandparents will not be alone.
After spending most of Friday morning at Sneed’s location on Mastin Lake Street, some prospects had no concept concerning the closure and appeared confused, strolling towards the constructing.
Different prospects have been pissed off and stated that they had been coming right here all week and nonetheless hadn’t seen anybody inside to select up their garments.
There are indicators pasted on doorways and home windows with telephone numbers and notes like “Give me my garments.”
Some prospects say the expertise is a slap within the face.
“I feel it’s totally unprofessional. Like I stated, I have been a buyer for not less than 5 – 6 years,” stated Antwon Crutcher. “I all the time picked up my garments. I’ve by no means had an issue with them earlier than. So I am really shocked that he hasn’t contacted us or known as me personally to select up my garments specifically.”
Others are harm, like Alongi’s household. On April eight, his grandfather left behind a few of his most treasured clothes, as he had performed for years.
Sadly, this time it was completely different and for 2 months he has been ready for a solution.
“You stated the phrase ‘ghost,’ and I can not consider a greater phrase than that,” Alongi stated.
She stated prospects have been “left within the lurch,” and that she would help anybody who wished to take authorized motion towards the enterprise.
His grandfather isn’t at that time but.
“I am not saying it is not going to occur, I am simply saying it is not possible for him proper now,” Alongi stated.
It’s a irritating state of affairs for thus many individuals who’ve relied on this institution for thus a few years.
WAAY 31 started making an attempt to contact this enterprise on Friday. Now we have not obtained reply.