Photographs posted on social media present each the $599 Pixel 7 and the $899 Pixel 7 Professional affected by the difficulty. House owners report being quoted anyplace from $200 to over $400 to repair the harm, although others say Google has agreed to hold out guarantee repairs.
There is no such thing as a definitive data obtainable on what’s inflicting the break-ins. However a recurring theme is customers who say they found the cracked glass after taking the cellphone from a heat place to a chilly place. One Twitter person says he discovered it after leaving a 16C room outdoors the place it was -2C, whereas one other proprietor on Reddit says he discovered the window “spontaneously damaged” after taking out the cellphone on a stroll with -15 levels Celsius.
“I used to be strolling the canine throughout a chilly spell final week (under 0F / -15C) and pulled out my cellphone to take an image. I observed plenty of glare / reflections so I went to wipe the digital camera lens and the glass was already damaged. I discovered shards of glass in my pocket,” Redditor u/blazers_n_bowties wrote. “Google assist, in fact, refuses to do something about it. It says the cellphone can’t be assured as a consequence of “bodily harm”.
It is an unlucky drawback for a pair of telephones that in any other case felt like strong enhancements over their predecessors once we reviewed them final October. “The Pixel 7 is a good deal for somebody who desires a flagship Android cellphone with out paying flagship costs,” wrote my colleague Allison. “With further polish and that telephoto lens, the 7 Professional is an efficient choice for somebody who desires the very best of what Android has to supply – with out all the surplus of the Galaxy S22 Extremely.” There was additionally no signal of the sluggish fingerprint scanner seen with the Pixel 6.
Google didn’t instantly reply to The Vergerequest for remark, however we’ll replace this text with any response.