Samsung Samsung Samsung, HW-Q990D, is ineffective to some house owners, after a defective firmware replace that the corporate has launched this week. The big variety of experiences on the Samsung, Reddit and Ablyum Affirm that one thing has not been doing very nicely with the premium Dolby Atmos system in current days. The issue shouldn’t be restricted to any particular area, with clients in the USA, Austria, Philippines, Malaysia and different nations that share in frustration.
Clients say the sound bar didn’t reply and that not one of the normal manufacturing unit reset strategies work; The affected models are additionally inaccessible by means of the Samsung SmartHings app. The gadget begins, but it surely appears to freeze on the tv EARC – with out speaking a few sound output.
The perpetrator appears to be the most recent model of firmware, which is model 1020.7. Many Q990DS are set to put in new updates robotically, which has led to widespread complaints concerning the unhealthy software program prior to now few days. You probably have a Samsung sound bar, it’s possible you’ll be sensible to show off the automated updates to this point till this example has clarified. There are scattered experiences of the identical error that impacts different Samsung fashions, comparable to HW-Q800D and HW-S801D, however a lot of the complaints consult with Q990D. It is among the finest revised sound bars in the marketplace, so that is an unlucky growth.
Verta Samsung addressed for feedback. Plainly some clients have already been skilled to ship the Q990D for repairs. This looks as if a worst situation, so we hope that Samsung can have a neater answer at dwelling, as soon as it’s going to make the scope of this downside. Can the malfunction be resolved with one other firmware replace within the coming days? Keep tuned.
Thanks for the recommendation, Eric.