The Wi-Fi Dilemma: Why Some Hotels Choose to Disconnect Guests
By Editor • September 11, 2026 • 1 min read
In an age where connectivity is nearly ubiquitous, a curious trend has emerged among certain hotels: the deliberate absence of in-room Wi-Fi. This decision, often cloaked in the guise of promoting mindfulness or wellness, has become a significant turn-off for many travelers, particularly those who need to stay connected.
For many, the phrase "We don’t have Wi-Fi in our rooms, because you deserve to be present" is enough to send them searching for alternative accommodations. While some remote locations genuinely cannot provide internet access, the frustration lies with hotels that could offer it but choose not to, believing they know better what their guests truly need.
Freelancer Frustrations
For freelancers and remote workers, the absence of Wi-Fi becomes more than just an inconvenience; it can lead to increased anxiety. A brief check of email can reassure a traveler that there are no urgent issues waiting back home. Instead, being forced to congregate in a single common area for internet access can lead to prolonged periods of uncertainty, jeopardizing peace of mind and relaxation.
The Illusion of Choice
Moreover, the no-Wi-Fi policy often comes off as a demand rather than a suggestion, implying a lack of trust in guests' self-control. The underlying message seems to be that travelers cannot resist the lure of their devices unless hotels make it impossible for them to use them. This presumption undermines the autonomy of adults who should be able to set their own boundaries regarding work and leisure.
The author, Suzie Dundas, humorously contrasts this with her preferred La Quinta Motel, which, despite its budget-friendly reputation, offers reliable Wi-Fi. Her takeaway is straightforward: hotels should leave the option for connectivity open, allowing guests to choose whether or not to unplug.
Source: matadornetwork.com